Frequently Asked Questions

ANSWERING YOUR QUERIES

Here at Just4Access we try to address all of the questions you might have using our FAQ board – sometimes there are still things to clarify so we ask that in these circumstances you contact us directly via telephone, you will find all of our contact information avaiable over on our contact page.
If you know exactl what you want to ask feel free to fill out the form on the contact page instead and our team will provide an answer for you in no time!

Boasting over 25 years of experience working in the Aerial Work Platform business Just4Access have built strong and lasting relationships with the major manufacturers including Genie, Skyjack, Niftylift, Haulotte, JLG, Snorkel, Upright and many more. These links enable us to offer the very best Access Platforms to our customers. This is backed up by the fact that all cherry pickers are supplied fully serviced and LOLER tested by our CAP qualified engineers (Competently Assessed Persons). Please see our Service page for more details.

Yes – We welcome all our customers to our Headquarters in Weston-Super-Mare, Somerset (near Bristol) or to any of our other satellite depots that span the UK to inspect and have demonstrated any of our New and Used Access Platforms or Genie Material Lifts for sale.

Yes – Part exchange access platforms or Genie Material Lifts are welcome as part of purchasing a New or Used Access Platform or Genie Material Lift from us or in some instances we will happily explore looking at buying your platform outright.

No – VAT is charged extra on all UK New & Used Access Platform & Genie Material Lift Sales. This is slightly different for sales overseas as VAT implications differ however we do require certain details such as proof of export and valid identification.

No – Delivery costs will be additional as this depends on the location of our customers.

Yes – We currently export into Europe and beyond and so we can work with our freight forwarders to take care of any shipping / transport outside the UK – again this is quoted for separately.

As standard, any scissor lift, boom lift or access platform purchased from Just4Access will be supplied in full working order, serviced and freshly LOLER Tested. A LOLER Inspection Certificate is a legal requirement, recognised by HSE, when owning an access platform. LOLER Certification deems a platform fit for purpose following inspection from a competent person. The certification is only valid for six-months, but no need to panic, our service department can also look after any future LOLER obligations through out PAYG or Service & Maintenance program.

Just4Access run our own specialist fleet of delivery vehicles and offer nationwide delivery. Our delivery drivers are trained in the operation and safe loading / unloading of powered access equipment, so you can expect the transportation to be carried out in a safe and efficient manner. We also have a number of customer overseas and can arrange door-to-door shipment into Europe and beyond. Please contact us with your location for a quote.

All used equipment is sold with 30-day parts & labour warranty as standard. Extended warranty terms can be negotiated. Our business has been built on our reputation to never run away from a problem and so will always be more than happy to help our customers. Our service and maintenance programs are a great way to ensure you are covered for LOLER obligations and routine servicing, all the while being hassle-free and cost effective.